Case & Care Management
What it is
Hospital and insurance case managers help patients move safely from one setting to the next. Private care managers, often nurses or social workers, work for the family: assessing needs, finding providers and coordinating care over time.
Case managers are some of the most active referral sources in Utah care. The network gives them a free, quick way to find and refer to every licensed provider in the state.
Good to know
- Hospital and health plan case management is usually free to the patient.
- Private care managers typically charge by the hour, paid by the family.
- Medicaid waiver programs assign case managers to the people they serve.