Start here
Making the decision
For families working out when to step in, what kind of care fits, and which papers to have in place. This is general information, not legal or medical advice, so check your situation with the right professional.
35 questionsPaying for care
How Medicare, Utah Medicaid, VA benefits, insurance and your own savings fit together when someone needs care. Rules change and every family’s situation is different, so use this as a starting point and confirm the details with the free counselors listed here.
36 questionsWho to call: Utah care help directory
Free and public organizations that help Utah families with Medicare, Medicaid, aging services, complaints, crises, veterans benefits, legal questions, dementia and disability. Every number here was checked on the organization’s own or an official government page; hours can change, so check the linked page if you can’t get through.
39 places to callBy kind of care
Hospice
28 questions. Understanding hospice · Who qualifies and how to start · Paying for hospice
Home health
26 questions. Understanding home health · Who qualifies and how to start · Paying for home health
In-home personal care
26 questions. Understanding personal care · Paying for personal care · Licensing and hiring in Utah
Senior living
25 questions. Understanding your options · Paying for senior living · CCRC contracts in Utah
Assisted living
30 questions. Understanding assisted living · Getting started and choosing a facility · Paying for assisted living
Memory care
27 questions. Understanding memory care · Choosing a memory care community · Paying for memory care
Skilled nursing and rehab
29 questions. Understanding skilled nursing and rehab · Medicare coverage and costs · Medicare Advantage and Utah Medicaid
Adult day care
26 questions. Understanding adult day care · Choosing a program · Paying for adult day care
Respite care
24 questions. Understanding respite care · Paying for respite · Finding respite in Utah
Care management
24 questions. Who care managers are · Cost, credentials, and choosing someone · When to get help
Medical equipment
25 questions. Medicare basics for home equipment · Choosing a supplier · Renting, buying and repairs
Dialysis
26 questions. Dialysis options · Medicare and kidney failure · Getting to dialysis
Hospital stay and discharge
27 questions. Inpatient or observation · How discharge planning works · Your discharge rights and appeals
Addiction treatment
28 questions. Understanding the levels of care · Medications for addiction · Choosing a safe, licensed program
Mental health care
26 questions. Crisis or not: getting help now · Levels of care and finding a provider · Insurance, Medicare, and Medicaid
Want to talk to someone?
Medicare
Coverage, claims and plan questions, 24 hours a day except some federal holidays.
Utah SHIP (Senior Health Insurance Information Program)
Free Medicare counseling and help applying for programs that lower Medicare costs.
Utah Division of Aging and Adult Services
Aging programs and contact information for your local Area Agency on Aging.
Utah Department of Workforce Services (Medicaid)
Medicaid applications and case questions. Salt Lake area 801-526-0950.
Utah Adult Protective Services
Report abuse, neglect or exploitation of a vulnerable adult. Call 911 in an emergency.
Utah Long-Term Care Ombudsman
Advocacy for nursing home and assisted living residents.
Every number in one place · Or tell us what’s happening and we’ll help, free
This is general information, not medical, legal or financial advice. Rules change; confirm details with the program or a professional. In an emergency, call 911. In a mental health or substance use crisis, call or text 988.
